To help protect the health of consumers and employees, South River Electric Membership Corporation is recommending that electric customers take advantage of remote service and payment options.
“We are making every effort to protect our members, our employees and their families from the coronavirus,” said Catherine O’Dell, vice president of member services and public relations. “We are providing employees the option to work from home, encouraging members to use our alternate services and providing greater payment flexibility.”
South River EMC encourages members to consider using the following options:
“We are providing more leniency for those who need additional time to pay their electric bill to avoid service disconnection,” said O’Dell. “Any member who is at risk of a disconnection of service due to non-payment, and needs additional time, should call the office and request an arrangement. We have lifted our restriction on the number of arrangements through March.”
South River EMC electric consumers are encouraged to submit inquiries through email. Questions regarding electric service should be directed to email@example.com and general questions should be sent to firstname.lastname@example.org.
“We appreciate everybody’s cooperation and hope that by taking measures to operate remotely, that we can all help to slow the spread of COVID-19,” said O’Dell.
South River EMC is a locally-owned and operated electric cooperative, which provides electric service to nearly 45,000 homes, farms and businesses in parts of Harnett, Cumberland, Sampson, Johnston and Bladen counties.