Central Carolina Community College earns HR Excellence Award


Over the past three years, the newly organized and energized human resources department at Central Carolina Community College has led several efforts to make its human resource processes and the institution, more effective.

The school was recently awarded for its efforts with the College and University Professional Association of Human Resource’s award of excellence. The Association, headquartered in Knoxville, Tennessee, works to provide knowledge, resources, advocacy and connections to achieve organizational and workforce excellence. The Association noted the following outcomes of the efforts spearheaded at CCCC that led to its award:

  • The implementation of a new user-friendly software management system and hiring procedures that have decreased the amount of time to fill positions at the college from an average of 90 days to an average of 25 days.
  • The creation of a salary method and classification plan that ensures that a fair, equitable and legally defensible pay system is in place. Within the salary administration process, all positions were reviewed to ensure appropriate salary range and job descriptions were updated.
  • The implementation of an improved electronic performance appraisal method.
  • The promotion of the employee assistance program, which has doubled usage in recent years, as well as the expansion of the existing employee wellness program.

    The HR department’s changes resulted in significantly improved employee satisfaction ratings, increasing from 69 percent of college faculty and staff reporting they were satisfied with HR in 2012 to 91 percent in 2017, according to a release from the Association.

    Employee relations have improved and HR is now actively involved in conflict resolution and intervention related to performance misconduct, the release stated.

    The Association serves over 31,000 HR professionals and other campus leaders at more than 2,000 member institutions and organizations around the country and abroad.

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